Complex Director

  • Ypsilanti, Michigan, United States
  • Student Life
  • Academic & Student Affairs
  • Staff Full Time
  • Opening on: Jul 28 2026
  • Closing on: Aug 28 2026
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Title: Complex Director

Employee Classification: AP - Administrative Professional

Pay Grade: AP 01

Division: Academic and Student Affairs

Subdivision: Housing Admin

Department: Student Life

Campus Location: Main Campus

General Summary

The Complex Director (CD) is responsible for the residential life functions in two or more residence halls. The CD fosters a safe, positive, and inclusive community environment that encourages students to develop their full potential. This position includes educational, supervisory and administrative functions that promote student engagement, academic success, personal development, and a strong sense of community. Given the unique nature of this live-in position, the position has a renewable contract for up to four years ending on July 15 of each year. Staff will be asked in March to make a commitment for the following year. Should a staff member be hired mid-year, additional time to end on July 15 may be offered.

Principal Duties and Responsibilities

  • Supervise, train and evaluate Graduate Hall Director(s), Graduate Assistant(s), Student Office Manager(s), Nightwatch staff, and/or Office Assistant Staff in their complex, including participation in departmental selection process of positions.
  • Provide guidance to Resident Advisors, ensuring that orientation, training, supervision and regular evaluation of Resident Advisors is completed.
  • Coordinate the development, implementation and evaluation of academic, social and developmental programming, ensuring participation with academic and student services offices when appropriate, including regular attendance at student programs.
  • Advise and develop leadership skills of Community Council (student organization).
  • Serve as primary judicial officer for the complex, which includes meeting with students in violation of Residence Hall and Apartment Rules, adjudicating cases, and applying sanctions.
  • Maintain judicial records through effective use of student conduct software and providing accurate student files.
  • Participate in the rotating 24-hour-a-day "on-call" system for the residential area, responding to problems and emergencies including during times when the University is closed.
  • Use departmental protocol to respond to crisis or emergency situations which includes providing guidance to paraprofessional staff, parents, and students.
  • Manage Front Desk Operations within assigned halls with the support of a Student Office Manager(s).
  • Manage programming and office supply budgets.
  • Manage hall occupancy including creating reports, knowledge of student database, completing room changes, and promoting living on campus.
  • Serve as an active member of one or more committees designed to complete departmental projects.
  • During the summer months work with summer school, new student orientation and/or summer conference housing.
  • Ensure a safe environment with thorough facilities/security systems and prevention programming.
  • Conduct weekly walk-through and report on-going facility and safety issues.
  • Provide functional guidance and leadership in individually specified areas or projects as needed.
  • Other related duties as assigned.

Minimum Qualifications:

Master's degree in Higher Education and Student Affairs, Counseling or related field and experience in the field of student affairs is required.

Strong interpersonal communication skills including writing and public speaking, and ability to work with computer program with training is required.

One year experience working with students in a college or university environment is required.

Live-on required.

Preferred Qualifications:

N/A

Special Instructions:

N/A

Appointment Percentage:

100%

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