Title: Director, Business Engagement and Non-Credit Initiatives

Employee Classification: AP - Administrative Professional

Pay Grade: AP 5

Division: Academic and Student Affairs

Subdivision: Professional Program Training

Department: Engage@EMU

Campus Location: Main Campus

General Summary

Direct and administer the development, marketing, implementation and operational activities of business engagement and non-credit activities within Engage@EMU, including contract development, training, budget development and resource management. Serve as liaison to other university units involved in contract learning with business and industry.

Principal Duties and Responsibilities

• Direct and supervise the research and development of professional programs and continuing education initiatives within Engage@EMU.
• Direct and supervise program implementation, service delivery and evaluation.
• Develop and implement short- and long-range strategic, business and market planning for assigned programs.
• Develop, manage and train staff on accounting and payment systems.
• Develop and manage the budgets and expenditures of assigned program areas, ensuring financial self-sufficiency.
• Hire, train, supervise and evaluate performance of program staff.
• Develop and implement training programs for staff, public agencies and/or other constituents.
• Direct public relations, promotional and marketing activities for professional programs and continuing education initiatives.
• Direct and coordinate the preparation of educational materials, publications and outreach efforts.
• Coordinate the development of specialized assessment instruments and documentation procedures.
• Develop and implement quality methods for assessing customer concerns and coordinate efforts to identify response strategies.
• Engage key individuals and departments to solve problems that interfere with customer satisfaction.
• Manage and implement procedures for the collection, dissemination and evaluation of information, in accordance with project requirements.
• Conduct needs and marketing assessment within business, industry and labor areas.
• Research and implement the use of new technologies to achieve overall program goals.
• Facilitate faculty initiatives in training, consultation and technical assistance to business, industry and organized labor.
• Direct and supervise program implementation, service delivery and evaluation.
• Solicit and coordinate grants acquired for purposes of training, research, development and program delivery.
• Serve or direct those to serve on various boards and committees that share the interests and/or constituents that program(s) serve.
• Perform related duties as necessary.

Minimum Qualifications:

Knowledge and skills in organizational training, development and marketing, typically acquired through the completion of a Master's degree in Education, Business Administration, Training and Development, or a related field is necessary.

A combination of at least 5 years experience in education, training, marketing,
administration, development and implementation of cooperative University/industry
initiatives is necessary.

Previous experience in writing grants and contract proposals is required.

Previous experience in program development, marketing and delivery is required.

Previous experience with instructional design and adult learning principles, online course management, and learning management systems is required.

PhD, EdD, or MBA is highly desired.

Appointment Percentage:

100%